Returns & refunds
Changed your mind, or received a faulty product? VAYNERO STORE makes returns simple.
Right of withdrawal
You have 30 days from receipt of your order to return a product to us, with no need to justify a reason.
Return conditions
The product must be returned in its original packaging, unused and with all its accessories.
Refund
Refunds are issued to your original payment method within 5 business days after we receive and inspect the return.
Faulty products
In case of a manufacturing defect, the product is taken back, repaired or exchanged free of charge for the whole warranty period.